FAQ

You can try restart your browser or computer, clear brower cookies and cache. Contact us if you still cannot login.

Don't worry. Drop us a message with your name, registered email address with registered date of birth, we will help you to find your phone number for login.

You can use Wonder Points directly in shop. Please tell shop staff you want to use the Wonder Points for payment and the amount you would like to use. Shop staff will be able to apply the Wonder Points for you.

We are sorry to hear about that. Please send us a message and we will review and fix it if somethings is wrong.

Usually SMS/OTP verification will be arrive in around 5-10 seconds after request. But in some cases, the carrier may block or delay the message delivery. Please press the resend button if the message still not arrive after 1 miunutes. If the message still not delivered, please reach out to us for help.

We offer birthday promotion for Wonder Rewards member (2X Wonder Points for the first invoice in that month). Please enter either your birthday or your children birthday. It is up to you to choose which child's birthday you want to enjoy the promotion.